Privacy policy.

1. Introduction

DM Trucking (“DM Trucking,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit dmtrucking.org, contact us, or use any of our trucking, dispatch, or after-hours services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Pickup and delivery details

  • Any message or notes submitted through our forms

  • SMS/text communication content

  • Any other information you choose to provide

B. Information Automatically Collected

When you visit our website, we may collect certain non-personal data automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on pages

  • Approximate geographic location

  • Referring website links

This information helps us improve site functionality and security.

C. Information Collected Through SMS

If you opt in to receive text messages, we may collect:

  • Your phone number

  • Message content

  • Delivery records (time sent, time received, status)

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your inquiries

  • To provide trucking, dispatch, and after-hours services

  • To communicate with you about loads, deliveries, or quotes

  • To send service-related SMS/text updates

  • To manage business operations and customer support

  • To improve our website and user experience

  • To comply with legal and safety requirements

We do not sell or rent your personal information.

4. SMS/Text Messaging

By providing your phone number, you consent to receive SMS/text messages from DM Trucking for purposes including:

  • Dispatch updates

  • Delivery notifications

  • After-hours communication

  • Customer support

  • Account and service-related alerts

Message frequency may vary. Message and data rates may apply.

Opt-Out

You may opt out of SMS communication at any time by replying:

  • STOP – to stop receiving messages

  • HELP – to receive assistance

Opting out may affect our ability to provide service-related communication.

5. How We Share Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • SMS and communication platforms (e.g., RingCentral)

  • Email service providers

  • Dispatching and logistics tools

  • Cloud hosting or data storage providers

  • Legal or regulatory authorities (when required)

We do not share your information for marketing or advertising purposes.

6. Data Security

We use industry-standard security measures to protect your information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as needed for:

  • Providing services

  • Internal business operations

  • Legal or regulatory compliance

Once no longer needed, information may be deleted, anonymized, or archived securely.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your data (where applicable)

  • Opt out of SMS communication at any time

  • Withdraw previously given consent

To request modifications or deletion, contact us at the email listed below.

9. Links to External Websites

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of those websites.

10. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our website following updates constitutes acceptance of those changes.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

DM Trucking
Website: dmtrucking.org
Email: dispatch@dmtrucking.org
Phone: +16302974377